After implementation, we assess how processes and applications perform in day-to-day work and whether the project’s goals are being met. We consider both user feedback and practical experience.
Based on these findings, we identify opportunities for improvement and determine where adjustments would be useful. These may range from minor changes to more substantial revisions to an established process.
We see processes as evolving with new requirements and experience. Evaluation provides a sound basis for this ongoing development and helps us make purposeful changes instead of simply reacting to issues as they arise.
We help with specific questions and issues related to the processes and applications we support. We provide guidance, clarify uncertainties, and help resolve difficulties that may arise when using a system or following a procedure.
For common questions, we provide instructions and other resources to help users navigate the applications independently.
JobRouter is a web-based platform for digitizing and automating processes. We use JobRouter to provide access to various digital processes within Human Resources and Legal Affairs (PER).
Our short video tutorial helps you get started quickly. It introduces the key features and covers the basics of using JobRouter.
A concise guide is also available (in German).
Do you have questions about JobRouter or need help completing a digital process?
We are happy to help!
First, select whether you need general help with JobRouter or support with a specific process. Then choose the topic or process you need help with. The relevant step-by-step guide will walk you through each step.
For further assistance, contact us at projektmanagement-per@uni-mainz.de.
